At Ryan Design International, our services are designed to help builders improve their own service and customer care. We utilize the latest technology to create a more satisfying user experience for today’s modern homebuyer.
Our new Purchaser Portal is one such service, already in use with many of our builder and developer clients.
The Purchaser Portal provides your purchasers with complete information on their new home and community. It is a fully secure platform – a low-maintenance system that is easy for you to manage yourself, with no monthly or annual fees once the software is installed and your staff trained.
An informed homeowner is a happy homeowner
The Purchaser Portal allows you to keep in touch with your customers and provide them with as much or as little general and/or personalized information as you wish, including:
- All Documents including their Agreement to Purchase
- Downloadable Floorplans
- Community Construction Updates
- Photos of homeowners New Home under Construction
- Information on their Chosen Décor Features & Upgrades
- Décor Videos to Promote Additional Upgrades
- Schedule including Décor Appointments and PDIs
- Homebuying Process Flowchart
- Tarion Warranty Information & Forms
- Seasonal Home Maintenance Checklists
- Home Features & Systems Operation Manuals
- Service Request System
- After-Hours Emergency Contact Information
- Customer Referral Programs
- Homeowner Surveys
Your Purchaser Portal can keep/provide data for as many customers as you want, with no additional charge. It’s simple to populate and maintain on your own but Ryan Design International can do it for you if you wish.
Providing benefits for both builder and buyer
Your Purchaser Portal will enhance your brand, engage your customers, and transform the way that you and your homeowners view customer care. Your customers will know their homes better, be reminded when scheduled maintenance is required, and have a continuing communications link with you. The Purchaser Portal from Ryan Design International. Creating a more memorable homeowner experience for your customers, easily and affordably.